Known issues:

DeRemote 3.9.3 does not save manually added zones

Workaround: before leaving the Zones list, select Edit and change the zones order.

Reporting issues with DeRemote

Please do submit any issue you find to support@deremote.com.

As it is practically impossible to test with all Apple, Denon and Marantz devices plus the various firmware versions, your support is highly appreciated!

Before submitting a new issue, please switch on the communication trace in DeRemote. In the Support section of DeRemote Settings, specify your own email address and switch on “Upload to Support”:

    1) select the Menu                           2) select Settings                           3) select Support                           4) enable trace

    

  

NOTE: make sure you switch off “Upload to Support” after the issue is resolved otherwise every time you use DeRemote, a full trace file is uploaded the to DeRemote Support server.

For comments, feature requests or support, please contact: support@deremote.com

Please also check out the FAQ.